Terms and Conditions
Effective Date: 09/09/2026
Magnolia PT (“Magnolia PT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an appointment, or otherwise interact with our services.
Information We Collect
Depending on how you interact with Magnolia PT, we may collect information such as:
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Your name, email address, telephone number, mailing address, and other contact information.
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Information you provide when requesting an appointment, consultation, or other service.
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Information submitted through website contact forms or other online forms.
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Information related to your physical therapy care when necessary to provide our services.
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Billing and insurance information when necessary to process payment or insurance claims.
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Information about your use of our website, including IP address, browser type, device information, pages visited, and other technical information.
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Information collected through cookies and similar technologies.
You should avoid submitting sensitive medical or other confidential information through general website forms unless specifically requested through a secure method provided by Magnolia PT.
How We Use Your Information
We may use information we collect to:
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Provide, coordinate, and manage physical therapy services.
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Schedule and manage appointments.
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Communicate with you regarding appointments, services, inquiries, and your care.
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Process payments, billing, and insurance claims.
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Respond to questions, requests, and messages.
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Improve our website, services, and patient experience.
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Maintain the security and functionality of our website.
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Comply with applicable laws, regulations, and professional obligations.
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Carry out other purposes described at the time information is collected or as otherwise permitted by law.
Protected Health Information
If you are a patient of Magnolia PT, certain information we collect and maintain may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (“HIPAA”).
Our handling of PHI is governed by applicable HIPAA requirements and our Notice of Privacy Practices, which describes how we may use and disclose your health information and explains your rights regarding your PHI.
This Website Privacy Policy does not replace or modify our Notice of Privacy Practices.
How We Share Information
We may disclose information when reasonably necessary to operate our practice and provide services, including to:
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Healthcare providers involved in your care.
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Insurance companies and other payers.
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Service providers that assist us with scheduling, billing, website hosting, communications, information technology, or other business functions.
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Government agencies, courts, or other parties when required or permitted by law.
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Other parties when you have provided appropriate authorization or otherwise directed us to share the information.
We do not sell your personal information.
Where required by applicable law, disclosures of PHI will be made in accordance with HIPAA and other applicable privacy requirements.
Website Forms and Communications
Information submitted through our website may be used to respond to your request or provide the services you have requested. Although we take reasonable steps to protect information, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Please do not submit highly sensitive medical information through an unsecured website form or ordinary email unless Magnolia PT has specifically instructed you to do so.
Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use our website and improve its functionality. These technologies may collect information such as your browser type, device type, approximate location, pages visited, and how you interact with the website. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality. If Magnolia PT uses specific third-party analytics, advertising, scheduling, or other tracking services, those services should be identified here and their respective privacy practices should be reviewed.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review the privacy policies of any third-party website or service before providing personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. When services are provided to a minor, information will be handled in accordance with applicable laws and regulations, including applicable privacy requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on the type of information involved and applicable law, you may have rights regarding your personal information or PHI, including rights to access, request correction of, or obtain copies of certain information. For rights relating specifically to your PHI, please refer to Magnolia PT's Notice of Privacy Practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. The updated policy will be posted on this website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
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Magnolia PT
Email: lindsey@magnoliaptwellness.com
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Privacy Contact: Lindsey Grom, PT, DPT; Owner and CEO
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If you have concerns regarding the privacy of your protected health information, you may also refer to our Notice of Privacy Practices for information about your rights and how to submit a complaint.
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Last Updated: 09/09/2026